It's simple.
One plan.
$600/month.
All-inclusive administrative, billing, and client support.
Built for mental health providers.
Bilingual Virtual Assistants
Created by licensed therapists.
All-Inclusive Services
Everything below is included in the $600 flat monthly plan.
Admin & Client Coordination
What's Included ...
- Scheduling, rescheduling, and cancellations
- Appointment reminders
- Answering and returning phone calls
- Non-clinical client communication triage
- Updating client information
Billing & Insurance Services
What's Included ...
- Insurance verification
- Authorization requests
- Referral management
- Claim submission
- EOB review and mismatch correction
- Claim reconciliation
- Payment posting
- Copay collection from clients
Practice Operations Support
What's Included ...
- Live phone/front desk support
- Routing Client requests to the therapist
- Collecting missing documents
- Insurance updates
- New patient onboarding basics
Professionalism & Quality Control
What's Included ...
- Therapist workflow
- Sensitivity and professionalism training
- Cultural competency training
- HIPAA and PHI handling
- Onboarding coordination
Rachel Needle
Licensed Psychologist, Business Consultant, Advanced Mental Health Training Institute, CEO
Modern Sex Therapy Institutes, Co-Founder Director
Nova Southeastern University, Adjunct Professor
Admin & Client Coordination
What's Included ...
- Scheduling, rescheduling, and cancellations
- Appointment reminders
- Answering and returning phone calls
- Non-clinical client communication triage
- Updating client information
Billing & Insurance Services
What's Included ...
- Insurance verification
- Authorization requests
- Referral management
- Claim submission
- EOB review and mismatch correction
- Claim reconciliation
- Payment posting
- Copay collection from clients
Rachel Needle
Licensed Psychologist, Business Consultant, Advanced Mental Health Training Institute, CEO
Modern Sex Therapy Institutes, Co-Founder Director
Nova Southeastern University, Adjunct Professor
Practice Operations Support
What's Included ...
- Live phone/front desk support
- Routing client requests to the therapist
- Collecting missing documents
- Insurance updates
- New patient onboarding basics
Professionalism & Quality Control
What's Included ...
- Therapist workflow
- Sensitivity and professionalism training
- Cultural competency training
- HIPAA and PHI handling
- Onboarding coordination
FAQs
- Support A Therapist provides dedicated virtual assistants trained specifically for mental health practices to manage billing, scheduling, administrative tasks, and client coordination.
- The program was created by therapists and designed with a primary focus on solo mental health practitioners, ensuring the workflows, communication style, and support structure align with how real therapists operate.
- One simple plan: $600/month. No hidden fees or long-term contracts.
- Yes, you work with the same assistant who learns your workflow, and we provide backup coverage if they’re unavailable.
Yes, we are HIPAA-compliant and more…
- ISO 27001 Certified — International standard for information security
- NIST-aligned — Security controls mapped to U.S. cybersecurity frameworks
- HIPAA-aligned — Client communication and data handling follow privacy best practices
- Secure access controls for systems, EMRs, and communication channels
- Staff training in confidentiality and data protection
- Yes, assistants receive training in therapy scheduling etiquette, administrative processes, billing basics, and client communication.
- Most therapists begin within 3–5 business days.
